BY PLACING A WHOLESALE ORDER YOU ARE AGREEING TO OUR TERMS & INFO BELOW.
PLEASE CLICK ON THE FAIRE BUTTON ABOVE TO PLACE YOUR FIRST WHOLESALE ORDER WITH US. This provides you with some great perks and it insures that we're not charged any commission. We have a $150 minimum opening order and a $200 minimum re-order. Please contact Faire support for any questions you may have about their terms or using their site, but please contact us first for any problems with your order.
Office Hours: We're here MON-THURS (CLOSED ON FRIDAY) but we don't answer our phone due to the high number of spam calls. Please use our contact form to reach us.
Texas Retailers: You may be asked to furnish a signed Texas Sales & Use Tax Resale Certificate.
Other Websites: You are NOT AUTHORIZED to sell our products on Amazon, eBay, Jet, Etsy, or any other third party website! NO EXCEPTIONS. Violators will lose wholesale status. It's OK to sell on your store website if you have a brick and mortar store also. We do not sell to online only stores.
Best By Dates: Our products have a "best by" date sticker on the bottom which is approximately one year from the date of manufacture. Please do not remove or cover up this date! Do not sell any product that is near or past this date either. It's OK to use an out of date soap (use, not sell), but the quality won't be optimum. For maximum freshness, we suggest you purchase only what you expect to sell within 2 or 3 months. It's always better to place smaller more frequent orders.
Care/Storage/Display: Handmade soaps MUST be stored and displayed in a climate controlled (cooled or heated to room temp), relatively DRY environment away from excessive heat, direct sunlight, and high humidity which will cause them to sweat and lose their scent. Keep them in the boxes (darkness) they came in until you're ready to sell them. Never display our soaps in baskets or by stacking them on top of each other as they will get shop worn very quickly.
Shipping: We ship via UPS Ground to the USA only within 1-5 business days (M-TH only). You'll receive confirmation with a tracking #.
Changes: We cannot make changes after your order has been processed so please make sure it's correct before you check out.
Returns: Faire accepts free returns for 60 days on the first order you place. All other wholesale sales are final.
Incorrect, Damaged or Stolen Goods: If we've made an error or your order is damaged in shipping, please message us on Faire and we'll make it right. Save all boxes and contents. Photos may be required. It's your responsibility to provide a safe and secure delivery location. We are not responsible for missing packages after they're marked delivered by the carrier.
Minimum Price Policy: Do not set your retail prices (even sale prices) lower than 15% off the regular online retail prices shown on our retail site awildsoapbar.com. Selling too low hurts all of us.
Animal Testing: All of our products are cruelty free and most are vegan. A couple do contain beeswax or goat's milk, so check each ingredient list to verify.
Giving Back: 1% of our gross annual revenue (not just profit) is donated each year to several carefully vetted non-profits through our partnership with 1% For The Planet. They verify and document our donations every year.